Granted - shopping in brick and mortar has its place -
Clothes shopping is an addiction for some that cannot be replaced by online shopping
I hate to shop. Always have, always will. Seems there was never a store big enough to hold all of the stuff I like to fiddle with and look at. At least until the Internet appeared and online shopping became available. I was a big fan of Amazon.com for quite a while.
In fact I make a living these days writing online product descriptions for the company that gave me my nickname. So I have a vested interest in online shopping called job security. Or lack thereof - LOL. I guess that makes this paragraph a disclaimer of sorts.
It has been fun being involved in an industry that literally exploded on the scene and has experienced exponential growth. Amazon.com initially owned the business model. They thrived - sales wise. As to profitability - not so much. Out of 60+ billion dollars in sales in 2012 they managed to show just over 100 million in profit. It doesn't take a genius to do that math. It's called razor-thin profitability. But what a selection - all under one roof. Mine.
The game is to drive people to a site and then convert as many as possible to customers. Sell them something. The same applies to brick and mortar retailers. That makes it a marketing game and it succeeds only when the site delivers a pleasant shopping experience - including having the products available. Like brick and mortar retailers, online retailers rarely get more than one chance with a customer.
Here in the states it was often cheaper to buy online simply because there were no sales taxes collected on many sales transactions. I have no idea if that implies in other countries and it is rapidly changing here. If the online merchant has a brick and mortar presence in a state it can and must collect sales applicable sales taxes for purchases by customers within that state. Take my company for example - we are everywhere so there's no free ride on sales taxes. Amazon has distribution centers all over and their tax-free zone is rapidly diminishing. Seems too many local and state governments realized how much lost tax revenue from online sales was costing them in real budgetary terms.
So I am clearly in the online shoppers club. Charter member. Shopping clearly has an effect on most of us - be it brick and mortar or online.
What kind of shopper are you?????